Questions Before You Order?
Fitment, RamBox/CarbonPro compatibility, style comparisons — the Capser team reads every message. New here? Read more about Capser first.
Most of what we hear from customers falls into two buckets: confirming a cover will fit a specific truck (especially checking RamBox, CarbonPro, MultiFlex, or Trail Special Edition exclusions), or deciding between our four styles. Both go faster if you send your truck’s make, model, and bed length. If you’ve already ordered through Amazon, order status and shipping run through your Amazon account directly, but we’re glad to help with fitment or product questions either way.
Response Time
We typically respond within 1–2 business days. Fitment questions move faster if you include your truck’s make, model, and bed length up front.
Business Address
Capser
2760 Trade Center Drive, Suite 155
Louisville, KY 40299
United States
Send Us a Message
Before You Reach Out
Quick answers to what we get asked most through this form.
Will this fit my Ram if it has RamBox?
No. Capser’s Ram covers are built for trucks without the RamBox cargo management system. Send us your truck’s year and trim if you’re not sure whether you have RamBox.
Will this fit my Silverado if it has a CarbonPro bed or MultiFlex tailgate?
Capser’s Silverado/Sierra covers don’t fit a CarbonPro composite bed, and some listings also exclude the MultiFlex tailgate configuration. Send us your truck’s exact trim and we’ll confirm which listing fits.
Which cover style should I get?
If you want maximum protection, go hard tri-fold. If you want folding access at a lower cost, go soft tri-fold. If you want the fastest full-bed access, go soft roll-up. If you want partial-section access, go soft quad-fold. Email us your priorities if you want a second opinion.
Can I request a fitment for a truck that isn’t listed?
Yes — send us the make, model, model year, and bed length and we’ll let you know if a fitment is planned.
How do I check on an order I placed on Amazon?
Since orders are completed and fulfilled through Amazon, order status, shipping, and returns are handled directly through your Amazon account. We’re happy to help with fitment or product questions in the meantime.
Do you offer installation support?
Each cover ships with its own installation instructions. If you get stuck mid-install, email us a description of where you’re at and we’ll walk you through it. For more on how Amazon purchases and affiliate links work on this site, see our Disclaimer.